Monday, May 03, 2010

quirk wire customer dis service for custom cables

I saw a paper in which quirk wire co was recommended for a special type of coaxial cable.  I needed some thing similar, so I called the contact number on the website.  I asked some questions about what sort of cable they could produce and was treated unbelievably rudely.  The woman on the phone constantly told me I was being too vague, but couldn't give me any specific information herself.  For instance, I want a cable with low capacitance per unit length.  To achieve that one might use a small center conductor.  However this woman couldn't tell me the smallest center conductor available, or even what materials besides copper were available.  I started asking questions like okay, can we have a .002 center conductor, no, okay how about .003? She ended up hanging up on me.  When I called back to speak to a manager he was more helpful but unapologetic.  He at least could use numbers and name materials.  I was unimpressed however. He reminded me rather rudely that he had to make money and that this was a business.  

I highly recommend anyone looking for custom cables go to New England Wire instead.  The service there was helpful, they seemed to have greater capabilities, and they were willing to talk about products they could produce and different options that might be helpful.  For instance they mentioned a UHV compatible nonmagnetic low noise coating which would really be helpful.  I have yet to buy anything from these guys, but they seem much more reasonable and professional to me.  

Don't waste your time with quirk wire co.  

1 Comments:

At 2:09 AM, Anonymous Custom Cables said...

excellent writing about custom cables, it is actually useful for me. keep writing and happy blogging.

 

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